Ciao Asia Travel Team

Payment Guidelines

Kindly make a payment to our secured online payment, we are available on these below methods: One pay method, Credit card ( Master card, credit card), bank transfer, Western Union. Here is the payment guide:

1) One Pay method:
Online Payment with One Pay: Visa, MasterCard, American Express are accepted (3% of the amount will be charged for bank fee)
We connect with Onepay Payment Gateway to accept Online Card Payment (www.onepay.vn ). All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).

2) Visa, Master Card off line payment
The payment form will be sent to you, please fill up all the required information as the form and send to us. The bank fees will be required for this method 2%
Note: Cash payment, travelers’ check and company check is applicable upon special request, but personal checks cannot be accepted.

3) Internet transfer to our following CIAO ASIA Travel nominal account details:
Account name: CIAO ASIA TRADING AND TRAVEL COMPANY LIMITED
USD Account number: 12510370027242
VND Account number: 12510000795590
Bank’s name: Joint Stock Commercial Bank for Investment and Development of Vietnam
Bank’s address: 27 TRAN DUY HUNG STREET, HA NOI, VIET NAM
Swift code: BIDVVNVX125

PAYMENT& DEPOSIT

We require 30% deposit of the tour value by credit card or bank transfer plus bank charges once your confirmation. Once a deposit is received it is understood that you have read, understood and accepted all our Terms and Conditions.
The balance of the tour value (70%) is due upon your arrival in Vietnam, payable at our office in Hanoi. Cash is preferred to reduce any processing fees that may affect your cost.

CHILD POLICY

Free of charge for one child who is under the age of four years old when accompanied by at least two full paying adults and share the same room with adults. There will be charged 50% if any usage of airfare on tour.
A tour price of 75% of full paying adult will be charged for one child from 4 to 11 year old when accompanied by at least two full paying adults and stays in the same room. An extra bed is provided without any payment. There will be charged 75% if any usage of airfare on tour.
Children at the age of twelve or older will be charged as an adult.
Please be prepared to show appropriate identification clearly stating the date of birth when confirming the services.

WHY TRAVEL WITH US?

  • We are internationally registered, well-recognized
  • Respond you within 12 hours
  • Best prices guaranteed
  • Local experts, true knowledge
  • Our service is personalized, customized at its best
  • Easy to pay online
  • Safe & Secured Payment
  • Professional Consultancy
  • Best customer care/policy